Last updated: 1 January 2026

1. What are Cookies?

Cookies are small data files stored on your device when you visit a website. They help improve functionality, analyze usage, and personalize your experience.

2. Types of Cookies We Use

a) Strictly Necessary Cookies – essential for the website to function properly. These do not require consent.

b) Analytics Cookies – help us understand how visitors interact with the site (e.g., via Google Analytics, Hotjar). Data is anonymized where possible.

c) Marketing & Tracking Cookies – track user behavior to deliver personalized ads (e.g., Meta Pixel, LinkedIn Insight Tag). These are used only with your explicit consent.

3. Consent and Control

On your first visit, a cookie banner will allow you to:

• Accept all cookies
• Reject non-essential cookies
• Customize preferences

Non-essential cookies are not activated until you provide consent.

You can update your preferences at any time via the “Cookie Settings” link in our website footer.

4. Third-Party Cookies

Some cookies may be set by third-party services integrated into our website, such as:

• Google Analytics
• Hotjar
• YouTube
• Google Maps
• Calendly

We do not control these cookies directly.

5. Example Cookies and Duration

Examples of cookies we may use include:

• _ga (Google Analytics) – up to 2 years
• _gid (Google Analytics) – 24 hours
• _fbp (Meta Pixel) – up to 3 months

Cookies may be session-based or persistent.

6. Cookie Consent Logging

Your cookie preferences and consent choices are securely stored and logged to ensure compliance with applicable data protection laws.

7. Legal Basis

We use non-essential cookies only with your explicit consent in accordance with Article 6(1)(a) GDPR.

8. Changes to This Policy

We may update this Cookie Policy from time to time. Please review this page regularly.

9. Contact

hello@lumosenergy.hr

Radnička 20, 10000 Zagreb, Croatia